Customer is King.

Customer Survey

Customer satisfaction as a success factor

Your customer is king. With the customer survey you gain insights into the satisfaction and requirements of your customers. Satisfied customers are multipliers – retaining them is much more efficient than acquiring new customers.

A customer survey determines the main strengths and weaknesses of the company from the customers’ point of view. The findings of the customer survey can be used to derive optimization possibilities for the areas of communication, sales and after-sales, service and product development.

With customer feedback through the crisis

How is the crisis affecting your customers’ business? What do your customers expect from you during this time? What are your customers’ plans?

In uncertain times you should make safe decisions. With a customer survey you can generate meaningful data about the current situation of your customers. At the same time, you can strengthen your company image by showing that you are there for your customers even in times of crisis and that successful cooperation is important to you.

Your contact person


Rainer Braun

Senior Project Manager Research

Telephone: +49.711.24 89 25-29
E-Mail: rainer.braun@die-media.de

Nina Zensner

Project Manager
Strategic Planning | Research

Telephone: +49.711.24 89 25-13
E-Mail: nina.zensner@die-media.de

Your contact person


Rainer Braun

Senior Project Manager Research

Telephone: +49.711.24 89 25-29
E-Mail: rainer.braun@die-media.de

Nina Zensner, Project Manager Strategic Planning | Research die media GmbH

Nina Zensner

Project Manager
Strategic Planning | Research

Telephone: +49.711.24 89 25-13
E-Mail: nina.zensner@die-media.de

Contact


Team


die media GmbH
Charlottenplatz 6
70173 Stuttgart
GERMANY

Tel.: +49.711.24 89 25-10
Fax: +49.711.24 89 25-99

die media GmbH
Werner-Heisenberg-Str. 6a-10
68519 Viernheim
GERMANY

Tel.:+49.06204.970-370
Fax: +49.6204.970-396

We are your consultant and partner.

Contact


die media GmbH
Charlottenplatz 6
70173 Stuttgart
GERMANY

Tel.: +49.711.24 89 25-10
Fax: +49.711.24 89 25-99

Team


We are your consultant and partner.